Privacy Policy
1. Overview
Leads Hub (“Leads Hub,” “we,” “us,” and “our”) values your privacy and is dedicated to protecting it in compliance with this Privacy Policy (“Privacy Policy”). This document outlines how we collect, use, and manage your Personal Information when you visit our website at https://theleadshub.ai/ or utilise our Platform as described in our Terms of Service.
Please review this Privacy Policy to understand our policies regarding your Personal Information. If you disagree with these policies, refrain from using the Platform. By accessing or using the Platform, you consent to this Privacy Policy.
We reserve the right to amend this Privacy Policy at any time. Continued use of the Platform after changes are posted will be considered acceptance of those changes, so please review this Privacy Policy periodically.
This Privacy Policy is governed by the Leads Hub Terms of Service. The Services form part of the Platform, as outlined in the Terms of Service.
2. Information We Collect and How We Collect It
Leads Hub collects two types of information when you visit the Platform: Personal Information and Non-Personal Information (collectively, “Information”).
- Personal Information: Identifiable data such as name, email address, employer, job title, department, and phone number.
- Non-Personal Information: Data that does not specifically identify you. For example, general website usage data collected as you browse the Platform.
Methods of Collection:
- Directly from You: When you create an account, subscribe to newsletters, purchase a service, or contact us, we collect data such as contact details, billing information, and account credentials.
- From Third Parties: We obtain data from partners, vendors, social platforms, and public databases. We confirm the legality of such data sharing and combine it with other information we collect.
- Automatically: Information about your interactions with the Platform is collected via cookies, pixel tags, and similar technologies.
3. Use of Personal Information
We use Personal Information for the following purposes:
- Platform Functionality: To personalise the Platform, maintain network connectivity, provide security features, and diagnose issues.
- Customer Support: To provide updates, assist with troubleshooting, and verify eligibility for promotions.
- Business Operations: For billing, auditing, fraud prevention, and compliance with legal obligations.
- Communication: To send alerts, respond to queries, and deliver marketing materials.
- Advertising and Analytics: To offer personalised ads, measure campaign effectiveness, and enhance user experience.
- Statistical Insights: To compile data reports and identify trends for Platform improvement.
Legal Basis for Use:
For users in the European Economic Area (EEA) or the United Kingdom (UK), we collect and use Personal Information based on:
- Your consent.
- Contractual necessity.
- Compliance with legal obligations.
- Legitimate business interests that do not override your rights.
Retention of Personal Information depends on its purpose, legal requirements, and other factors. Anonymised data may be retained indefinitely.
4. Data Protection Measures
We implement reasonable technical, administrative, and organisational measures to protect your Personal Information from unauthorised access, alteration, or loss. However, no system is completely secure. If you suspect a security breach, contact us immediately at appsupport@theleadshub.ai
5. Sharing Your Information
We share your Personal Information under specific circumstances:
- With Affiliates and Partners: For purposes consistent with this Privacy Policy.
- With Service Providers: To facilitate services such as hosting, customer support, and analytics.
- For Legal Compliance: To comply with legal requests or safeguard rights and safety.
- For Advertising: To enable personalised advertisements and analyse campaign performance.
- With Your Consent: When you explicitly authorise sharing.
We do not sell your Personal Information for monetary gain.
6. Children’s Privacy
We do not knowingly collect Personal Information from children under 16. If you become aware of such data being collected, please contact us to have it removed.
7. External Links
Our Platform may contain links to third-party websites. We are not responsible for their privacy practices or content. Review their policies before sharing your data.
8. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your Personal Information.
- Object to its processing.
- Restrict its processing.
- Withdraw consent.
- Lodge complaints with regulatory authorities.
For residents of the EEA, UK, or Switzerland, additional rights under GDPR and related frameworks apply. For California residents, CCPA rights include opting out of data sharing for targeted advertising.
9. International Data Transfers
As a global company, we may transfer your data internationally. We comply with applicable laws for such transfers, including EU-U.S. and UK Data Privacy Framework agreements.
10. Data Privacy Framework Compliance
Leads Hub complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF). We commit to adhering to these frameworks and their principles regarding the processing of personal data. Learn more at Data Privacy Framework.
11. California Privacy Rights
California residents have rights under the California Consumer Privacy Act (CCPA). Subject to exceptions, these rights include:
- Requesting access to, correction, or deletion of Personal Information.
- Opting out of Personal Information being shared for targeted advertising.
- Limiting the use of sensitive Personal Information.
Contact us using the details below to exercise these rights.
The categories of Personal Information collected, disclosed, and sold from California residents over the preceding 12 months and LeadConnector applicable retention periods include:
| Personal Information Category | Retention Period | Business Purpose | Collected | Disclosed | Sold |
|---|---|---|---|---|---|
| Identifiers (such name, address, IP address, email, etc.) | See Section 3 of Privacy Policy: “Retention of Your Personal Information” | For functionality, customer support, business operations, communication, advertising and marketing, and statistical purposes. | Yes | Yes | No |
| Personal information defined in Civil Code Section 1798.80(e) (such as signature, SSN, financial information, and insurance information, etc.) | No | No | No | ||
| Protected personal information (such as gender, religion, sexual orientation, or disability) | No | No | No | ||
| Commercial information (such as products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies, etc.) | See Section 3 of Privacy Policy: “Retention of Your Personal Information” | For development, customer support, business operations, communication, advertising and marketing, and statistical purposes. | Yes | No | No |
| Biometric information | No | No | No | ||
| Internet or other similar network activity (such as information on a consumer’s interaction with a website, application, or advertisement, etc.) | See Section 3 of Privacy Policy: “Retention of Your Personal Information” | For functionality, business operations, and statistical purposes. | Yes | Yes | No |
| Geolocation data | No | No | No | ||
| Audio, electronic, visual, thermal, or olfactory information | No | No | No | ||
| Professional or employment-related information | No | No | No | ||
| Education information | No | No | No | ||
| Inferences (such as analytics and preferences | Yes | Yes | No |
12. Other State-Specific Rights
Colorado Privacy Rights
This section applies to Colorado residents, outlining rights under the Colorado Privacy Act (“CPA”). These rights include:
- Being informed about the collection, use, disclosure, or sale of Personal Information.
- Requesting access to, correction, or deletion of Personal Information.
- Opting out of the use of Personal Information for targeted advertising, sale, or profiling.
To exercise these rights, use the details provided in the “HOW TO CONTACT US” section. If you request deletion of Personal Information, please note that certain data may still be retained for recordkeeping, legal compliance, or transaction completion. Appeals against non-action on such requests can also be lodged using the same contact details.
Connecticut Privacy Rights
Under the Connecticut Data Privacy Act (“CTDPA”), Connecticut residents have rights similar to those provided under the CPA. These include the right to access, correct, or delete Personal Information. Appeals against non-action on requests can be submitted via the contact details provided in the “HOW TO CONTACT US” section.
Utah Privacy Rights
Residents of Utah are entitled to protections under the Utah Consumer Privacy Act (“UCPA”). These rights include requesting access to, correction of, or deletion of Personal Information. To exercise these rights, contact us using the details provided below.
Virginia Privacy Rights
Virginia residents are protected under the Virginia Consumer Data Protection Act (“VCDPA”). Subject to certain exceptions, these rights include:
- Being notified about the collection, use, disclosure, or sale of Personal Information.
- Requesting access to, correction, or deletion of Personal Information.
- Opting out of targeted advertising, sale of data, or profiling.
If you wish to exercise these rights, contact us using the “HOW TO CONTACT US” section. If a deletion request is made, please note that some data may still be retained for legal or operational purposes. Appeals regarding denied requests can also be submitted through the same contact details.
13. How to Contact Us
For any questions about this Privacy Policy or your data rights, contact us:
Leads Hub
Email: appsupport@theleadshub.ai